FAQ

Q. Will you place ads on my site?

A. We will NOT place ads on your site.

Q. Do you allow sites to advertise for money, on their web site?

A. Yes, we allow sites to have commercial advertisements.

Q. What forms of payment do you accept?

Cheques made payable to "Downings IT Supoprt" and PayPal

Q. Are your server's Unix, or NT?

A. Our servers are Linux Red Hat 7.3. and Red Hat 9.0

Q. Do you allow adult sites?

A. No, we do not allow adult sites.

Q. What control panel do you use

A. The control panel we use is called Cpanel.

Q. Can I pay monthly?

A. Yes, you may pay monthly

Q. How long does it take to setup my account?

A. Your account will be setup within 24 hours of ordering.

Q. Why cannot I automatically order on-line?

A. We provide a personalised service to meet your needs, therefore we like to speak to our clients, so that we can offer them the services that best suit there needs.

Q. Do you offer telnet or shell access?

A. No due to security reason's we do not offer telnet or shell access.You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.

Q. Can I password protect directories?

A. Yes you can password protect directory's within CPanel.

Q. Do I get unlimited bandwidth?

A. No, (otherwise the likes of Amazon would be hosting with a company that offered unlimited bandwidth). If you do happen to find a host that offers unlimited bandwidth, check the small print carefully as they may have ways of limiting connections to your servers, to keep their bandwidth bills down.